VoIP Cloud Services

Stay Connected Wherever You Are

Enable employees to stay productive and accessible whether at their desks, in a remote office, or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere!But more than that, you need a robust unified communications solution that is cost-effective, easy to deploy, support and won’t increase demands on your already lean IT staff.

With Zultys, you are supported directly by A-1 Pro Com, and not just some voice on the phone. From system design, installation, training your personnel, expansion, billing questions, and general ongoing support and maintenance, A-1 Pro Com is there for you.


User Packages

For the ultimate in ease and convenience, you can choose a fully hosted and managed Zultys Cloud Services with packages designed for standard business users, premium features for comprehensive unified communications capabilities, and contact center packages ideal for customer service, sales and support organizations.

You have the flexibility to design a hosting package customized for your unique business applications

Standard User

Standard User Packages From $9.99-$19.99/Mo*


Each user license includes:

·         Operator group

·         Hunt group or ACD group

·         Automated Attendant

·         Paging Group

·         Voicemail

·         Call forwarding

·         Advanced Call Routing

·         Built-in Reports

·         Voicemail to Email

·         Zultys Mobile Communicator for iPhone/Android

·         All Call Groups Come with the following functionality:

o    Customizable Call Distribution to Agents

o    Call Queue

o    Quit queue options

o    Music on Hold

o    In-queue announcements–position in queue and wait time

 

*Number of users determine pricing

Premium User

Premium User Packages From $19.99-$29.99/Mo*


Each user license includes:

·         Operator group

·         Hunt group or ACD group

·         Automated Attendant

·         Paging Group

·         Voicemail

·         Call forwarding

·         Call Attached Data

·         Advanced Call Routing

·         Built-in Reports

·         Voicemail to Email

·         ZAC/MXIE: Unified Communications Client license

·         Outlook Communicator with Exchange Integration: Single User License

·         MXvideo Single User License (Adds HD Video support to MXIE)

·         Zultys Mobile Communicator for iPhone/Android

·         MXconference: Voice Conference Participant license (Max 60 Participants)

·         Fax Session (origination or termination – Max 60)

·         All Call Groups Come with the following functionality:

o    Customizable Call Distribution to Agents

o    Call Queue

o    Quit queue options

o    Music on Hold

o    In-queue announcements–position in queue and wait time


o    *Number of users determines pricing

Call Center User

Call Center Packages From

$29.99-$39.99/Mo*


Each user license includes:

·         Operator group

·         Hunt group or ACD group

·         Automated Attendant

·         Paging Group

·         Voicemail

·         Call forwarding

·         Call Attached Data

·         Advanced Call Routing

·         Built-in Reports

·         Voicemail to Email

·         ZAC/MXIE: Unified Communications Client license

·         Outlook Communicator with Exchange Integration: Single User License

·         Zultys Mobile Communicator for iPhone/Android

·         MXvideo Single User License (Adds HD Video support to MXIE)

·         MXconference: Voice Conference Participant license (Max 60 Participants)

·         Fax Session (origination or termination – Max 60)

·         Inbound Call Center: (ICC) License for one agent or supervisor

·         MXreport – Contact Center Edition

·         All Call Groups Come with the following functionality:

o    Customizable Call Distribution to Agents

o    Call Queue

o    Quit queue options

o    Music on Hold

o    In-queue announcements–position in queue and wait time


o    *Number of users determines pricing